Frequently asked questions
BoroBit App
An App that Enhances Your Financial Health
General questions
We are a Bulgarian startup that has developed a platform to improve the financial health of Bulgarian citizens, families, and small businesses.
BoroBit is a project with a mission to enhance the financial well-being of Bulgarian citizens through easily accessible technological solutions. After two years of work on the project, we are ready to present our solution.
We are now at the "early adopters" stage, which means that anyone who joins us now will not only get free access to the app, but also become an active part of our mission. By using BoroBit, you not only manage your finances, but also contribute to the development of a tool that will help all Bulgarians improve their financial health.
BoroBit is not just a multi-banking application, but a comprehensive solution for managing personal, family and small business finances. It is entirely in Bulgarian, specially created for Bulgarian citizens. Integrates with all banks and fintech companies in Bulgaria, enabling centralized financial management.
BoroBit is more than a standard finance app – it's like a handy financial assistant in your pocket that makes it easy to manage your finances. It helps you improve your financial health by offering convenient solutions to manage all your finances in one place - from personal and family to your company finances. Most importantly, the app allows families to work together on their financial management and education, including children in the process.
This app is for you if you fall into any of the following categories:
- You want to manage your personal finances more effectively.
- You want to involve your family in managing family finances, including educating your children about finances.
- You own a small business and want centralized management of your business finances.
- You recognize the importance of improving financial health in Bulgaria and want to contribute to the development of a tool that benefits the entire society.
We would also like to share that BoroBit is not only a business project, but also a social commitment, as we strive to involve diverse groups of society. We offer various organizations to provide their employees, customers and students with tools to manage their finances and the finances of their families. This is how we expand our mission of financial well-being to as many Bulgarians as possible. This includes banks, universities, non-banking financial institutions, and businesses in Bulgaria.
- If you run a business and want to provide your employees and their families with a valuable financial management tool presented as part of your company, BoroBit offers a solution. This adds value to your social package by allowing your employees to benefit from BoroBit's financial tools, associating them directly with your company.
Currently, BoroBit is only available in Bulgaria, as our mission is focused on improving the financial health of Bulgarians. However, we are open to expanding our presence to other countries in the future if suitable business opportunities arise. Our goal is to offer our services where they can provide added value.
To contact the BoroBit team, you can send an email to info@inabit.eu. We also offer a real-time chat option in the app, which can be found in the "Menu" tab. This allows you to get quick assistance with any questions or issues.
Technical Questions
BoroBit is currently in an early adopter period, offering its services for free to all users. This is a way to thank users for their feedback and participation in the development of the application. Details of future subscription plans and their benefits will be announced after the end of this period.
Yes, under our early adopters program, anyone who joins BoroBit during this period gets the opportunity to use the app for free for as long as BoroBit exists. This is our way of thanking you for your valuable feedback and support in the early stages of BoroBit's development. Early adopters play a key role in shaping our app, and that's why we reward their trust with continued free access.
Safety and Privacy
The register of licensed payment institutions in the Republic of Bulgaria, as well as their branches and representatives (according to Article 19 of the Payment Services and Payment Systems Act), can be found on the website of the Bulgarian National Bank https://www.bnb.bg/RegistersAndServices/RSPIPublicRegisters/index.html
Inabit EOOD, which is the owner of the BoroBit trademark, has a contract with the licensed payment institution Iris Solutions OOD for the provision of the service under Article 4, Item 8 of the General Tax Code, namely for access to account information.
For more information, you can read the general terms and conditions at https://borobit.com/obshti-usloviya or contact us on the indicated communication channels.
No, you should never share your online banking username and password with anyone, including BoroBit.
How does the process work?
To link your bank accounts to BoroBit, you need to have online banking activated.
- When adding an account, BoroBit will redirect you to your bank’s official system.
- You will log in to your online banking directly through your bank, without sharing your login credentials with BoroBit.
- During this process, you will select which of your accounts to connect and grant BoroBit access only to retrieve balance and transaction data.
How long is the access valid?
The authorization you grant is valid for up to 90 days. If you don’t renew it, BoroBit will automatically delete all data related to the specific account.
This process is fully secure, regulated, and supported by all banks within the European Union.
If you have any further questions, feel free to contact us – we’re happy to help!
BoroBit offers an app lock feature to enhance security. You can protect access using biometric authentication (such as facial recognition or fingerprints) or a system PIN/pattern—depending on what your device supports.
You can customize the auto-lock duration and choose when the app should require reauthentication.
To configure these settings, go to Menu → Security and adjust the protection according to your preferences.
Note: Security features may be improved with future updates, so we recommend keeping BoroBit up to date.
You can read more about security in BoroBit in our article.
Money management
We do not currently plan to include the ability to order transfers directly through our platform. Our focus is on building innovative functionality based on users' financial data to make it easier to improve their financial health. However, we are open to feedback and, with sufficient user interest, may consider adding such functionality in the future. We are actively working on the development and implementation of new functionalities that are based on user needs and feedback.
Subscriptions and Pricing
BoroBit is currently in an early adopter period, offering its services for free to all users. This is a way to thank users for their feedback and participation in the development of the application. Details of future subscription plans and their benefits will be announced after the end of this period.
Yes, under our early adopters program, anyone who joins BoroBit during this period gets the opportunity to use the app for free for as long as BoroBit exists. This is our way of thanking you for your valuable feedback and support in the early stages of BoroBit's development. Early adopters play a key role in shaping our app, and that's why we reward their trust with continued free access.
Customer support and training
For assistance with issues using BoroBit, users can contact us via email at info@inabit.eu. For those who prefer real-time support, we offer a chat feature in the app. This option is available through the "Menu" tab. This ensures fast and convenient support, providing the best experience for our users.